Hiring a Personal Assistant: What to Look For and What to Consider

Your time should not disappear into admin

A personal assistant helps you manage the many small but important details competing for your attention.

They can organise your diary, bring order to your inbox, coordinate appointments, arrange travel, conduct research and make sure important follow-ups do not get forgotten.

The right personal assistant does more than complete a list of tasks. They understand how you work, notice what needs attention and help your days run more smoothly.

But finding that person is not always simple.

This guide explains what a personal assistant can do, how to know when you need one and what to consider before hiring.

What does a personal assistant do?

The exact responsibilities of a personal assistant will depend on your lifestyle, business and workload.

Typical personal assistant duties include:

  • Managing diaries and appointments.
  • Organising and prioritising email.
  • Scheduling meetings and calls.
  • Making travel and accommodation arrangements.
  • Conducting online research.
  • Preparing documents and presentations.
  • Managing reminders and follow-ups.
  • Coordinating with clients, suppliers or service providers.
  • Maintaining contact lists and records.
  • Handling selected personal administration.
  • Booking appointments, restaurants or events.
  • Supporting small projects and recurring tasks.

Some personal assistants focus mainly on business administration. Others provide a blend of business and personal support.

The important thing is to agree on a clear scope that suits your needs.

What is the difference between a personal assistant and an administrative assistant?

An administrative assistant generally supports a team, department or set of office processes. Their responsibilities are often standardised and task-focused.

A personal assistant usually works more closely with one person.

They become familiar with that person’s diary, priorities, preferences and ways of working. They may manage both professional and selected personal responsibilities, helping to reduce interruptions across the day.

Because the relationship is closer, trust, discretion and personality fit are particularly important.

What makes a good personal assistant?

Excellent organisation

Your personal assistant should be able to manage several moving parts without losing sight of important details.

This includes keeping accurate records, tracking deadlines and creating systems that make information easy to find.

Initiative​

The most valuable assistants do not wait to be told about every small task.

They notice recurring needs, anticipate potential problems and suggest practical improvements.

Clear communication

A good personal assistant communicates concisely and professionally. They know when to update you, when to ask a question and when they have enough information to proceed independently.

Reliability

You need to know that agreed tasks will be completed properly and on time. Reliability builds the trust required for meaningful delegation.

Discretion

A personal assistant may have access to private conversations, diary details, personal information and confidential business documents.

Professional judgement and confidentiality are essential.

Adaptability

Priorities can change quickly. A strong personal assistant remains calm, reorganises the workload and helps you respond without creating additional chaos.

Attention to detail

A missed date, incorrect booking or poorly worded email can cause unnecessary problems. The right person checks their work and understands that details matter.

The right personality fit

Your personal assistant will work closely with you. They do not need to share your personality, but their communication style and approach should complement yours.

Questions to ask a potential personal assistant

Consider asking:

Look for specific examples rather than polished but vague answers.

A simpler way to hire a personal assistant

Finding a personal assistant can feel unusually personal—because it is.

This person may manage your diary, communicate on your behalf and have visibility into both your business and your life. A strong CV alone does not guarantee that they will be the right fit.

At VPA*Studio, we do more than send you a selection of profiles.

We first get to know:

  • How you work.
  • What is currently overwhelming you.
  • Which responsibilities need to be delegated.
  • How much support you require.
  • What kind of communication style suits you.
  • Which skills and experience the role demands.

We then match you with a handpicked professional who has the experience, judgement and personality to support you properly.

Every professional in our network brings at least five years of experience. They are selected not only for what they can do, but for how they work: with care, initiative, professionalism and a genuine commitment to their clients.

Your support can be structured around the hours and responsibilities you need. As those needs change, VPA*Studio can help the relationship evolve too.

No endless profile searching. No trying to write the perfect job description. No hiring someone and hoping for the best.

Simply tell us what would make your days easier. We will help you find the person who can make it happen.

Frequently asked questions

What can a personal assistant help with?

A personal assistant can manage your inbox, diary, appointments, travel, research, reminders, documents, client communication, bookings and recurring administration. The exact responsibilities should be tailored to your needs.

Yes, depending on the agreed scope. Some personal assistants provide a combination of business and personal administration, such as booking appointments, coordinating travel or researching services. Clearly define what is included before the working relationship begins.

Yes. Most diary, inbox, research, travel, booking, document and communication tasks can be managed remotely. Virtual personal assistance is often a flexible alternative to employing someone full-time.

This depends on your workload. Begin by estimating how much time your recurring administrative tasks currently take. You may only need a few focused hours each week, or you may benefit from daily part-time support.

A personal assistant generally focuses on organisation, administration and the practical management of someone’s day. An executive assistant often provides more senior business support, including stakeholder communication, meeting preparation, project coordination and priority management.

Learn more about hiring an executive assistant.

We take the time to understand your workload, expectations, communication style and personality before recommending a professional from our handpicked network. The aim is not simply to fill a role, but to build a trusted and effective working partnership.

Imagine what you could do with that time back

Your diary does not need to control your day. Your inbox does not need to follow you into the evening. And every small decision does not need to land on your desk.

The right personal assistant can bring calm, consistency and breathing room back into the way you work.

Tell us what you need help with. We will help you find your right-hand person.

Imagine what you could do with that time back

Your diary does not need to control your day. Your inbox does not need to follow you into the evening. And every small decision does not need to land on your desk.

The right personal assistant can bring calm, consistency and breathing room back into the way you work.

Tell us what you need help with. We will help you find your right-hand person.